- PUBLISHED ON August 16, 2019
Six weeks after the end of financial year and we finally have all the tax receipts for the donations we made. But it was a hard slog getting them all.
What was plain to me is that many charities have terrible donation follow up and thanking procedures. In some cases, it took well over a month for us to receive gift receipts. Is the gift receipt a thank you? Yes it is! And if it’s not, it should be. Multiple thanks never goes astray. You should thank a donor at least once in every communication. Below are some of the issues we encountered...